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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Gabriela Terrones

Gabriela Terrones

August 29, 2024

5  out of  5
rating by Gabriela Terrones
"Excelente atención que recibí de Maidany 10 de 10 me voy muy satisfecha y contenta"
We responded:
"Gabriela, thank you for the wonderful review. I am so thrilled to hear that my team was so helpful!"
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Christy Lowe

August 23, 2024

5  out of  5
rating by Christy Lowe
"Kirsty is amazing! She taught me so much about car insurance and my coverages! Thank you !"
We responded:
"Christy, thank you for the amazing review! I am thrilled Kristy was so helpful with your coverage!"
Profile photo of CAREM GARCIA LAYA

CAREM GARCIA LAYA

August 22, 2024

5  out of  5
rating by CAREM GARCIA LAYA
"Excelente. Maidany fue muy atenta y explicó con detalles todo acerca de la cobertura que me interesaba. Recomendados 100 %"
We responded:
"Carem, thank you for the wonderful review!"
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Andres Colmenares

August 22, 2024

5  out of  5
rating by Andres Colmenares
"Great service specially Kirsty and Barbara who helped me with my first renter’s insurance"
We responded:
"Andres, thank you for the great review! I am thrilled Kristy and Barbara were so helpful with your renters insurance!"
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Danahe Alfonso

August 22, 2024

5  out of  5
rating by Danahe Alfonso
"Excelente servicio Maidany siempre está disponible para responder cualquier pregunta"
We responded:
"Thank you for the wonderful review Danahe!"
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Diaritza Olivares

August 21, 2024

5  out of  5
rating by Diaritza Olivares
"Excelente servicio en especial por Maidany,"
We responded:
"Diaritza, thank you for the excellent review! "
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craig nemow

August 21, 2024

5  out of  5
rating by craig nemow
"Kirsty went above and beyond to make sure that my family had excellent car insurance at a great price"
We responded:
"Craig, thank you for the wonderful review! I am so happy Kristy was so helpful with your car insurance! "
Profile photo of Ricardo Javier Suarez Quiñonez

Ricardo Javier Suarez Quiñonez

August 20, 2024

5  out of  5
rating by Ricardo Javier Suarez Quiñonez
"Excelente servicio. 💯"
We responded:
"Ricardo, thank you for the great review! "
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Angela Sandoval

August 20, 2024

5  out of  5
rating by Angela Sandoval
"Maidanny Excelente servicio, muy amable ☺️"
We responded:
"Angela, thank you for the great review! I am so happy Maidanny was so helpful! "
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Karina Marazita

June 18, 2024

5  out of  5
rating by Karina Marazita
"Excelnte servicio, y un personal calidficado siempre a resolver cualquier inquietud de nosotros los usuario."
We responded:
"Karina, thank you for the great review! "
Profile photo of Carmen Salazar

Carmen Salazar

June 11, 2024

5  out of  5
rating by Carmen Salazar
"Hola he estado con ellos por mucho tiempo pero hoy tuve una atención excelente muchas gracias"
We responded:
"Carmen, thank you so much for the excellent review! "
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Dr. Kaya

May 21, 2024

1  out of  5
rating by Dr. Kaya
"I have been using their services for 4 years. Recently, they started to really increase the premiums..."
We responded:
"Dr Kaya thank for the five star review and kind words. If you need anything regarding your auto insurance at our agency we are always here to assist. We are honored you chose us for your insurance agency."
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Yeni 30

March 5, 2024

5  out of  5
rating by Yeni 30
"All good service"
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Shikha Honawar

February 28, 2024

5  out of  5
rating by Shikha Honawar
"I am glad that I have a fantastic State Farm Agent . With having Kyle Lindner and his team for my agency they contacted claims and put my claims back on track when I wasn't receiving return calls from the claims department. Kyle is always very pleasant and ready to help."
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Tomaza Martinez

February 2, 2024

5  out of  5
rating by Tomaza Martinez
"Soy un cliente muy satisfecho con con la agencia de Kyle"
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Ernesto Renteria

February 2, 2024

5  out of  5
rating by Ernesto Renteria
"Muy buen trabajo"
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Curramba

January 26, 2024

5  out of  5
rating by Curramba
"Excelente atención que recibí de Maidany fue de mucha ayuda"
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Jose Elias

January 24, 2024

5  out of  5
rating by Jose Elias
"Excelente assistencia Maidany respondio todas mis preguntas"
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Francis Salazar

January 18, 2024

5  out of  5
rating by Francis Salazar
"Satisfecha con el servicio"
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Darren Konesheck

January 18, 2024

5  out of  5
rating by Darren Konesheck
"Kyle and his team got me huge discount for my rental property after rates skyrocketed for 2024. Highly suggest giving Kyle a shot to help reduce these crazy rate increases!"
We responded:
"Thank you Darren for the great review. We our honored to take care of your insurance. "
Profile photo of ANDRES CHAVEZ GOTERA

ANDRES CHAVEZ GOTERA

December 19, 2023

1  out of  5
rating by ANDRES CHAVEZ GOTERA
"worst customer service ever, I have been with state farm for about 5 years, the only reason that got state farm was because my agent was working with them, but since she left this branch I didn't have any good customer service at all, this guys never answer the phone and then when they answer they are always busy and never call back, for any request they take weeks and sometimes they even never submit the request and you have to call direct to state farm customer service. To sell you or to offer you an upgrade on your policy or investment they call you a lot, but when you need something from them you never will have an answer. I don't have any bad experience with State Farm but this agent Kyle he has the worst customer services ever."
We responded:
"Andres - I apologize for any inconvenience. I briefly talked with you to rectify the situation and it didn’t seem like the best time to talk. Please feel free to email me at Kyle.lindner.m5vh@statefarm.com or call me at 281-392-0080 if you need further assistance. "
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Jordyn Louise

December 11, 2023

1  out of  5
rating by Jordyn Louise
"THIS OFFICE IS HORRIBLE. They dont return calls or emails. They dont keep their word. The real reviews are on yelp On October 24, 2023 I called the Kyle Linder State Farm office on Mason Road in Katy Texas to purchase auto insurance for my vehicle. I was connected to office Manager Walter R., who gave me a quote of $156. On October 31, 2023 I logged into the app and my account stated I owed $1313.26. I emailed and called the office and received a email response from Walter R. who stated that the app was incorrect and I would be paying $156 according to what was seen on his end. On November 9, 2023 I received mail stating I Owed $1313.26 again I called the office to confirm my payment would inly be $156 for auto insurance. Walter email me confirmation of that being the case. On November 13, 2023 I received mail and an app update that my payment would be $322 per month. Again I called the office and was told research would be done & that someone would follow up with me once my account was updated. That call never came and the office began to ignore my calls and emails. The office manager never called or emailed me back. No one called. I also sent emails, and messaged Kyles facebook account to no avail. On November 17, 2023 I decided to drive to the local office and speak directly with Walter R (office manager) and was told that underwriting found a accident on my record from 2021 that wasn’t reported until 10/24/2023. That was a flat LIE! I did some research and discovered that Walter R. never pulled/submitted my driving record before giving me a quote and promised price. This was his error. The accident was reported on my record immediately after the accident in 2021. Because of Walters error Im now responsible to pay an additional $200 that I cannot afford to pay. If he would have pulled the report prior to providing a quote I would have declined coverage at that rate. I have an email thread that proves every word stated in this complaint."
We responded:
"Jordyn I apologize that the accident was missed by my team member and underwriting added the surcharge for the accident. After you and I exchanged a few emails over the past few weeks I’m glad that I was able to provide some help in this matter and the inconvenience this caused you during the Holidays. "
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Gipsy Bermudez

November 14, 2023

5  out of  5
rating by Gipsy Bermudez
"Excelente atencion!!.Llevo más de seis años con ese equipo de trabajo y estoy satisfecha con su atención.Siempre que necesito me ayudan a aclarar dudas relacionadas con mis pólizas.Todos muy amables,especialmente Maidany y José González"
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A.S S

November 10, 2023

5  out of  5
rating by A.S S
"Gustavo gave me good service, fast and efficient. Recommended."
Profile photo of Jesus Antonio Ytriago

Jesus Antonio Ytriago

November 10, 2023

5  out of  5
rating by Jesus Antonio Ytriago
"the best, excelent service, thanks Gustavo G."
We responded:
"Thank Jesus for the 5 star review. Gustavo is a great insurance agent and truly goes up and beyond to take care of our clients. "